MAILING LIST READ ME & TERMS OF SERVICE

Read First!

This email serves as a reminder that the lists are provided “as is”. It is your sole responsibility to verify the list is as requested. Below are the best things you can do to double-check the accuracy of the data you purchased, but are by no means a comprehensive list.


Verify the final Count Report meets the requested information.

• Verify the list quantity matches what was ordered.

• Verify the geography is in the area requested.

If there is something wrong with the list you received, please notify us within thirty days of placing the order (and before use) and we will replace the list at no charge.

FAQ:

Mk Analytical is NOT responsible for the accuracy of the delivered list.


What if I can’t tell for sure if the list delivered is the correct one? If you make sure the count report, quantity and geography are correct, 99.99% of the time everything is as requested. We’re trying to ensure that the list requested is reflected in the count report and the correct data was pulled with the order.

Do errors happen often? Not at all. In fact, it is so infrequent we did not include this Read Me file during our first few years in business. But the occasional error does happen and we wanted to make sure our customers know that they should check these lists over before mailing.

Why won’t Mk Analytical take responsibility for the list accuracy? All list companies/wholesalers have a similar “as is” list policy. The reason is because the risk/reward is not there for the list companies to be responsible for anything more than the cost of the list. It’s not in our interest to take on the liability of an entire mailing when the profit on the list is so small. Mk Analytical goes above and beyond by providing list expertise as well as the added value of running counts and orders to earn and retain our customers’ business, but we cannot also be responsible for the digital sending, printing/mailing and postage of a job with a list purchase.

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FOR SUPPORT ISSUES OR QUESTIONS

EMAIL List Broker: [email protected]

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